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Telemarketing Law


FTC To Temporarily Continue Forbearance Policy Regarding Prerecorded Voice Messaging
Posted by: Andy Lustigman
January 03, 2007

The Federal Trade Commission announced that it will continue past January 2, 2007 its policy of forbearing enforcement of the prerecorded voice messaging policy under certain limited conditions. Telemarketers relying on the safe harbor must be prepared to demonstrate an established business relationship as well as allowing the telephone to ring for at least fifteen (15) seconds or four (4) rings before disconnecting an unanswered call;
within two (2) seconds after the person's completed greeting, the seller or telemarketer promptly plays a prerecorded message that: (A) Presents an opportunity to assert an entity-specific Do Not Call request at the outset of the message, with only the prompt disclosures required by ? 310.4(d) or (e) preceding such opportunity; and (B) Complies with all other requirements of the TSR and other applicable federal and state laws. The Federal Register notice can be found here.

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